BROWS AND LASHES ON HOLD FOR NOW
A note to our clients about Covid-19
UNFORTUNATELY WE ARE IN THE THIRD LOCKDOWN UNTIL AT LEAST END OF APRIL - Hopefully it will be the last...
We will contact you to reschedule if you have an existing appointment booked. We thank you for your continued support and patience.
We offer virtual consultations for permanent makeup, our online shop is open 24/7, and we are always accessible by email.
We hope that you are keeping well and safe and wish you are well. We look forward to seeing you soon!
Our commitment to ensuring the health and safety of our clients, team, and community is our top priority. We have implemented the following protocols to maintain a safe, sanitized, and pleasant environment for both our clients and our staff.
All high contact surfaces, treatment areas and equipment will be thoroughly cleaned and disinfected after each client with a medical grade disinfectant.
We are limiting the number of guests and services to only one client per treatment room.
Personal Protective Equipment (PPE) will be worn by all team members. We will also do our own temperature check at the commencement of each work day.
IN PREPARATION FOR YOUR APPOINTMENT, WE KINDLY ASK THAT YOU:
Arrive no more than 5 minutes prior to your appointment. Our space is small and a waiting area is not available.
In addition to our routine Medical Questionnaire, you will need to complete a mandatory COVID-19 Prescreening and Waiver form, which will be emailed to you. This must be completed BEFORE your arrival. We cannot commence service until this has been completed and signed.
If you have a cough, runny nose, high temperature, or generally not feeling well, we kindly ask that you reschedule. You will not be charged late notice fee.
Upon arrival, we ask that you please disinfect your hands with sanitizer, and put on a mask that we provide.
Please bring your own sweater (if you are easily chilled), water bottle, etc. We are unable to provide this during your time with us. However, we ask that you keep your personal belongings to the bare minimum.
Please arrive alone. We will not allow anyone else to enter the premises other than the appointment holder.
During this time, we are replying to email inquiries. We are very thankful for your support and wish you and your family great well being during these challenging times. We are really looking forward to seeing you soon!
The Pretty In The City Team